These Terms of Service ("Terms") govern your access to and use of the Superwork website at superwork.co and the services we provide ("Services"). By using our website or engaging our Services, you agree to these Terms. If you do not agree, please do not use the website or Services.
1. About these Terms
"Superwork", "we", "us" and "our" refer to Superwork, a HubSpot and Revenue Operations consultancy based in Norway. "You" and "Client" refer to the individual or organisation using our website or Services. Specific engagements may also be governed by a separate written agreement or order form, which takes precedence over these Terms where they conflict.
2. Our Services
Superwork provides HubSpot implementation, Revenue Operations, technical, and AI & data services, typically delivered as a monthly subscription. The exact scope of any engagement is agreed with you in writing — for example, through a proposal, order form, or set of briefs. We perform our Services with reasonable skill and care and in line with good industry practice.
3. Subscriptions, fees and payment
- Subscriptions are billed on a recurring monthly basis at the price agreed with you, unless otherwise stated.
- You can cancel a subscription in line with the notice terms of your agreement; fees already due remain payable.
- Our fees do not include third-party licences (such as your HubSpot subscription), which you pay for separately.
- Unless stated otherwise, fees are exclusive of VAT and other applicable taxes.
4. Your responsibilities
To let us deliver the Services, you agree to:
- Provide timely access to the systems, accounts and information we reasonably need;
- Maintain your own valid licences for third-party tools (including HubSpot);
- Ensure that the data and content you provide is accurate and lawful, and that you have the rights to share it;
- Use our website and Services only for lawful purposes.
5. Intellectual property
All content on our website — including text, design, graphics and logos — is owned by Superwork or its licensors and is protected by intellectual property laws. You may not copy, reproduce or republish it without our permission.
For client work, deliverables we create specifically for you become your property once they are paid for in full. We retain ownership of our pre-existing materials, methods, templates and know-how, and may reuse and develop the general skills and experience gained during an engagement.
6. Confidentiality
Each party may receive confidential information from the other. Both parties agree to keep such information confidential, to use it only for the purpose of the engagement, and to protect it with reasonable care — except where disclosure is required by law.
7. Third-party services
Our Services often involve third-party platforms, in particular HubSpot. Your use of those platforms is governed by their own terms and policies. We are not responsible for third-party services, their availability, or changes they make to their products or pricing.
8. Acceptable use of the website
You agree not to misuse our website, including by attempting to gain unauthorised access, disrupting its operation, scraping it at scale, introducing malicious code, or using it to infringe the rights of others.
9. Disclaimers
Our website and any free resources are provided "as is" and "as available", without warranties of any kind to the extent permitted by law. While we work to keep information accurate and the site available, we do not guarantee that it will be error-free or uninterrupted. This section does not limit the standard of care that applies to paid Services under your engagement.
10. Limitation of liability
To the maximum extent permitted by law, Superwork is not liable for indirect, incidental or consequential losses, or for lost profits, revenue or data. Nothing in these Terms limits liability that cannot be limited by law. Where a separate agreement sets a liability cap for an engagement, that cap applies.
11. Term and termination
These Terms apply while you use our website or Services. We may suspend or terminate access if you breach these Terms. Engagements may be ended in line with the notice and termination provisions of your agreement. Provisions that by their nature should survive termination — such as confidentiality, intellectual property and liability — will continue to apply.
12. Governing law and disputes
These Terms are governed by the laws of Norway. Any dispute arising from them will be subject to the jurisdiction of the Norwegian courts, unless mandatory law provides otherwise. We will always try to resolve issues amicably first.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date above. Your continued use of the website or Services after changes take effect constitutes acceptance of the updated Terms.
14. Contact us
Questions about these Terms? Email thorstein.nordby@superwork.co or visit our contact page.