Marketing

Why ABM is the biggest sales and marketing opportunity for SaaS companies

Thorstein Nordby·Feb 17, 2025·7 min read

Do you need to focus your sales and marketing efforts on only the top accounts and segments to drive more revenue for your SaaS company?

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Account-based marketing is arguably one of the most effective sales and marketing strategies for companies that aim to close more high-value deals.

Read on to learn why your SaaS company should implement an account-based marketing (ABM) strategy in 2026.

You will learn:

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  • ABM helps you target a few large, key accounts or segments
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  • ABM makes it easier for an organization to buy from you
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Account-based marketing helps you target a few large, key accounts or segments

SaaS is rarely one-size-fits-all: your product can serve startups through enterprises across many industries and use cases.

That makes ABM an ideal strategy for acquiring customers as a SaaS company, because it helps you target large key accounts or accounts in a specific segment.

This makes it easier for your business to unlock the full potential of each target account, and helps you double or triple your client base.

You can use a tiered approach to account-based marketing, segmenting accounts into different tiers based on their revenue potential.

If you're only targeting a few high-value accounts with high revenue potential, treating each account as a market of one makes sense.

You could also use the “ABM Lite” approach.

This is when you target a few hundred accounts within a specific industry or segment, adjusting your content and case studies for that vertical—for example, customizing a whitepaper with the target account's logo on it.

You could use an ABM–demand generation hybrid where you target a few thousand accounts using very targeted advertising, events, or inbound campaigns. The big difference from most demand generation strategies is that you do not score leads—you score marketing qualified accounts (MQAs).

Whatever approach is best for your SaaS company, an account-based marketing strategy will help you reach the right-fit buyers across multiple channels at the scale you need.

Account-based marketing makes it easier for an organization to buy from you

According to Gartner, the typical buying group for a complex B2B solution involves six to 10 decision-makers. Each of these decision-makers is usually “armed” with four or five pieces of information they've gathered independently through online research.

As more decision-makers do research, combined with the many options available, it's harder than ever for prospective buyers to actually reach a buying decision.

The solution is to create and share content that helps buyers complete the different jobs in their buying process:

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  • Problem identification. “We need to do something.”
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  • Solution exploration. “What's out there to solve our problem?”
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  • Requirements building. “What exactly do we need the purchase to do?”
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  • Supplier selection. “Does this do what we want it to do?”
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  • Validation. “We think we know the right answer, but we need to be sure.”
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  • Consensus creation. “We need to get everyone on board.”
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The B2B buying process is not linear—buyers will “loop” between these jobs, or they can happen at the same time.

Your job as a SaaS provider is to deliver information that makes the buying process easier to navigate.

Research from Gartner shows that “customers who perceived the information they received from suppliers to be helpful in advancing across their buying jobs were 2.8 times more likely to experience a high degree of purchase ease, and three times more likely to buy a bigger deal with less regret.”

Gartner calls this Buyer Enablement, and it's perfectly aligned with account-based marketing. You don't have to wait for a qualified lead to come to you—sales reps can be a channel to prospective customers, reaching out to give prescriptive advice.

Account-based marketing helps you convey the business value of your platform

A new SaaS category—or a new way of working—can be hard to communicate to decision-makers.

In large and complex B2B deals, it's not only about getting one person to sign on the dotted line. There are multiple ways each role and department can benefit from your platform, and you need buy-in from the whole organization to close the deal.

Account-based marketing is the best solution to this challenge. It helps you pursue large companies with multiple decision-makers and departments, and tailor your message to each one.

With account-based marketing, you take a quality-over-quantity approach—proactively reaching out to the right-fit prospects and companies that can benefit most from your solution.

By targeting different buying roles, you can use different content to address the pain points of each role and explain how your platform alleviates that pain before they become a blocker in the sales process.

You can create anything from videos, articles, and whitepapers to interactive tools, and then educate and nurture each decision-maker at once.

Think about the business value your platform can bring to a business:

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  • New revenue streams and expansion opportunities.
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  • Fewer manual errors by automating routine work.
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  • Better cross-team collaboration and fewer hand-off inefficiencies.
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  • Faster onboarding and time-to-value for new users.
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  • Improved visibility into processes so productivity and efficiency increase.
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  • Better decisions from analytics that unify previously siloed data.
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  • One source of truth instead of scattered spreadsheets and tools.
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  • Easy integration with the rest of their stack.
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These are just some examples of the business value your platform can bring. By mapping them to each buying role and department, you can address every goal, challenge, and concern—making it easier to get buy-in from the whole organization.

Account-based marketing gives you a clear path to ROI and prevents you from wasting your budget

For the last decade, strategies like inbound marketing, content marketing, and other “pull” strategies have focused on generating as many leads as possible for B2B companies.

The basic principle was that if you fill the top of your funnel with quality traffic, convert on an offer to become a marketing qualified lead (MQL), then nurture and educate them until they become a sales-qualified lead passed to sales.

According to Forrester, only 0.75% of inbound leads actually convert into closed revenue. Needless to say, big parts of marketing budgets are wasted.

What often happens with inbound is that a single person has a need and starts their research online. But while this person might have a want or need, they often don't have the budget or authority to make a purchase decision.

This is one of the big problems account-based marketing solves for B2B companies not getting results from their marketing.

According to Joe Chernov of Pendo, account-based marketing aspires to be a zero-waste sales & marketing strategy. What makes ABM different is that it only focuses on the right-fit accounts that are likely to buy from your company.

With ABM, you stop chasing low-quality leads and instead work on expanding and engaging contacts within the same organization. As mentioned earlier, the different departments and roles require different content and messaging, making your company and solution feel more relevant to prospective buyers.

In this way, account-based marketing helps you focus on the accounts that will make you the most revenue and profit, and optimize for your two most valuable resources: time and money.

Conclusion

By implementing an account-based marketing strategy for your SaaS company, your sales and marketing teams will be able to reach multiple decision-makers in high-value accounts.

With this strategy, you'll build your organization's reputation, create long-lasting relationships with prospects, align your team, and win more deals.

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