Freshdesk to HubSpot migration

A Freshdesk to HubSpot migration moves your support operation — tickets, contacts and companies, agents and groups, Solutions articles, SLAs and automations — out of Freshdesk and into HubSpot Service Hub, so your support team works on the same CRM as sales and marketing with full customer history in one place.

Most Freshdesk migrations take 3–6 weeks, depending on ticket volume, the number of custom fields, how many groups, SLA policies and automations you run, and the size of your Solutions knowledge base. We confirm a timeline after the audit.

We migrate tickets with their status, priority, fields and full conversation history, contacts and companies with relationships intact, agents and groups mapped to teams and routing, attachments, Solutions articles, SLAs, and your automations and scenario automations rebuilt as HubSpot workflows.

Yes. Tickets migrate with their complete conversation threads, private notes and attachments so agents keep the full history, and your Solutions articles move into the HubSpot knowledge base with their folders and categories preserved.

Yes. We reconnect your support email addresses and live chat to HubSpot's shared inbox so new conversations create tickets automatically, and we make sure routing and assignment match how your groups worked in Freshdesk.

Superwork runs migrations as part of a fixed monthly subscription with no one-off project fee, cancellable anytime — separate from your HubSpot license. Talk to sales for a quote scoped to your data volume and complexity.