Zendesk to HubSpot migration

A Zendesk to HubSpot migration moves your support operation — tickets, users and organisations, macros, Help Center articles, SLAs and automations — out of Zendesk and into HubSpot Service Hub, so your support team works on the same CRM as sales and marketing with full customer history in one place.

Most Zendesk migrations take 3–8 weeks, depending on ticket volume, the number of custom fields and forms, how many macros, triggers and SLAs you run, and the size of your Help Center. We confirm a timeline after the audit.

We migrate tickets with their status, priority, fields and full comment history, users and organisations mapped to contacts and companies, attachments, macros, Help Center articles, SLAs, and your triggers and automations rebuilt as HubSpot workflows.

Yes. Tickets migrate with their complete comment threads, internal notes and attachments so agents keep the full conversation history, and your Help Center articles move into the HubSpot knowledge base with their structure and categories preserved.

Yes. We reconnect your support email addresses and live chat to HubSpot's shared inbox so new conversations create tickets automatically, and we make sure routing and assignment match how your team worked in Zendesk.

Superwork runs migrations as part of a fixed monthly subscription with no one-off project fee, cancellable anytime — separate from your HubSpot license. Talk to sales for a quote scoped to your data volume and complexity.